As one of the first Neat partners in Australia and New Zealand in 2019, Merge Technologies has delivered numerous projects for corporate and enterprise clients. This long-standing partnership reflects our deep product knowledge and strong working relationship with Neat.
We’re excited to announce that Merge Technologies is invited to be part of the Neat Mastery Partner tier – Neat’s highest level of partner recognition. This status isn’t just a badge for us; it’s a direct benefit to the organisations we serve.
What is the Neat Mastery Partner level?
The Mastery tier is awarded to partners who demonstrate exceptional expertise in Neat’s portfolio of video collaboration solutions. It reflects advanced technical knowledge, proven deployment experience, and a track record of successful projects across a variety of workplace environments.
Why it matters for our clients?
- Priority access & support: receive expedited response times and direct escalation to Neat's technical experts for rapid issue resolution
- Trained & certified: our engineers and design specialists have completed the highest level of Neat training and hold formal certifications
- Tailored design & integration: assurance that every Neat solution is designed, configured, and deployed to the highest standards
- Early insight & innovation: we gain early access to new feature, beta programs, and training, enabling your organisation to stay ahead of the curve
- Exclusive incentives: Mastery partners can extend select promotions or value-adds that are not available through standard tiers
Our commitment
Achieving Mastery status is the result of continued investment in training, hands-on certifications, and client success stories. For you, it means working with a partner recognised for delivering reliable, future-ready collaboration spaces.
Next Steps
If you’re exploring new meeting room solutions or considering a refresh of your Microsoft Teams or Zoom environments, we’d love to show how our Mastery-level partnership with Neat can elevate your experience. Speak to our team of specialists here or fill out the form below!
Last updated: 01/10/2025
Grace Tran - Marketing & Communications Manager
