What is Microsoft Teams Rooms Pro Management?

A brief overview of Teams Rooms Pro Management
February 6, 2024

Microsoft Teams Rooms Pro Management is a cloud-based management solution that proactively monitors and updates Microsoft Teams Rooms devices and their peripherals. This service is designed for organisations looking to optimise the meeting room experience for end-users and rapidly scale their footprint enabled by real-time monitoring and management for Microsoft Teams Rooms devices.

Management Capabilities

The Microsoft Teams Rooms Pro Management service offers a range of management capabilities, including room planning and rollout, room health monitoring, automated diagnostics and auto-remediation, update management, and rich analytics and reporting.

Role-Based Access Control

Role-based access control (RBAC) in the Microsoft Teams Rooms Pro Management portal helps you manage user access to room resource data in your organisation. By assigning roles to your portal users, you can limit what they can see and change. Each role has a set of permissions that determine what users with that role can access and change within your organisation.

Update Management

Microsoft Teams Rooms Pro Management provides the assurance that each room in your organisation will be maintained at recommended levels to deliver a room that is always ready and works properly. Updates are scheduled for rooms based on the equipment in the room and if they are not meeting recommended standards for applicable software and firmware. You have the visibility and control to intervene if needed.

ServiceNow Integration

The Teams Rooms Pro Management portal can be integrated with ServiceNow to enable seamless incident management.

Microsoft Teams Rooms Pro Management is a powerful tool for organisations looking to optimise their meeting room experience. With its range of management capabilities, role-based access control, and update management, it provides a comprehensive solution for managing Microsoft Teams Rooms devices and their peripherals.

If you would like to learn more about creating the ultimate Teams Rooms experiences, please reach out to our friendly team any time.