Everything You Need to Know About Copilot

What exactly is Microsoft Copilot, and why is it poised to become an indispensable part of the modern workplace?
September 25, 2024

In today's fast-paced digital world, the need for tools that can keep up with the demands of modern work environments is more critical than ever. Enter Microsoft Copilot - a groundbreaking AI-powered assistant designed to revolutionise how we approach productivity and collaboration. But what exactly is Microsoft Copilot, and why is it poised to become an indispensable part of the modern workplace? Let's dive in!

What is Microsoft Copilot?

Microsoft Copilot is an AI-driven feature integrated across Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, and Teams. Leveraging the power of Open AI’s large language models, Copilot is designed to assist users by automating repetitive tasks, offering insights, and enhancing creativity. Whether you’re drafting a document, analysing data, or managing your inbox, Copilot is there to help you work smarter, not harder.

Key features of Microsoft Copilot

1. Content generation & editing

In Word, Copilot can draft documents based on prompts, summarise long texts, and even suggest edits to improve clarity and tone. This feature is particularly useful for professionals who need to produce high-quality content quickly, freeing up time for more strategic tasks.

2. Data analysis

Excel users will find Copilot to be a game-changer. The AI can analyse complex datasets, generate summaries, and even create visual representations of data. It’s like having a data analyst at your fingertips, making it easier to identify trends and make informed decisions.

3. Meeting & communication management

Integrated with Microsoft Teams, Copilot can transcribe meetings, generate action items, and even summarise key points. It helps keep everyone on the same page, ensuring that meetings are productive and that follow-up actions are clear and actionable.

4. Email efficiency

In Outlook, Copilot can draft email responses, prioritise your inbox, and flag important messages. It’s designed to help you stay on top of communication, reducing the time spent managing emails and allowing you to focus on what truly matters.

5. Creative assistance

PowerPoint users can leverage Copilot to create compelling presentations. The AI can suggest layouts, generate slide content, and even propose design elements that align with your brand. This feature is particularly useful for marketers, sales professionals, and anyone tasked with delivering engaging presentations.

How Microsoft Copilot enhances productivity

The real power of Microsoft Copilot lies in its ability to integrate seamlessly into your workflow. Instead of learning how to use a new tool, Copilot enhances the tools you’re already familiar with, making it easier to achieve more in less time. Here are a few ways Copilot enhances productivity:

  • Automation of repetitive tasks: Copilot takes on mundane tasks, allowing you to focus on high-value work.
  • Improved accuracy: By providing data-driven insights and suggestions, Copilot reduces the risk of errors.
  • Enhanced collaboration: With Copilot managing communication and meeting notes, teams can collaborate more effectively.
  • Increased creativity: Copilot’s ability to generate content and design suggestions frees up creative energy, enabling you to innovate and explore new ideas.

Copilot productivity gains

Surveyed users in the Copilot EAP program learnt how they were using Copilot, and they reported significant productivity gains & time savings. 70% of early users said they were more productive. Not only were they more productive, but Copilot improved the quality and creativity of their work.

Source: Microsoft Office of the Chief Economist, October 2023, “A Day in the Life Study.”; Microsoft Internal Research Team, October 2023, "The Missed Meeting: Evaluating Copilot's Effectiveness in Teams.“ Microsoft Office of the Chief Economist, October 2023, “The Strain of Searching Study."

Image shows 70% of employees being more productive with Copilot.
Image shows 68% of employees claiming Copilot improved their quality of work.

Additional statistics on creativity & quality:

57% said it made them more creative. 

68% said Copilot helped them jump-start the creative process.

72% said it helped them generate ideas while writing.

Is Copilot worth more than a free lunch?

If offered the choice, users overwhelmingly said they would pick Copilot over free lunches. In fact, 30% even say it would influence their choice of employer.

Source: Survey of Copilot for Microsoft 365 Early Access Program users, October 2023.

merge technologies would staff prefer copilot over free lunches?
Image shows 88% of employees prefer Copilot over a monthly lunch, 79% prefer Copilot over a bi-weekly lunch, and 77% prefer Copilot over a weekly lunch.

Security & privacy

Microsoft ensures that Copilot complies with stringent data security and privacy standards. Detailed information is available in Microsoft’s privacy policies and security documentation.

The future of work with Microsoft Copilot

As AI continues to evolve, tools like Microsoft Copilot will become increasingly integral to the workplace. By automating routine tasks and enhancing human capabilities, Copilot represents a significant shift in how we work, leading to greater efficiency, creativity, and collaboration.

For businesses, adopting Microsoft Copilot could mean a competitive edge in an increasingly digital world. Employees can focus on strategic initiatives, drive innovation, and ultimately deliver better results.

Let us show you how to leverage Copilot in your daily workflow

Microsoft Copilot is more than just a productivity tool - it’s a glimpse into the future of work. By integrating AI into everyday tasks, Microsoft is empowering professionals to work smarter, faster, and more creatively. Whether you're a marketer, analyst, or project manager, Copilot is set to become an invaluable asset in your daily workflow.

As we continue to navigate the digital transformation of the workplace, tools like Microsoft Copilot will be at the forefront, guiding us toward a more efficient and innovative future. Are you ready to unleash the full potential of your productivity?

Collaboration Concierge

At Merge, we've honed our expertise in video conferencing and collaboration solutions over nearly a decade. Our new AI-powered tool, Collaboration Concierge, is built in Microsoft Copilot Studio. It transcends geographical limitations and leverages our experience to seamlessly integrate with your technology support teams wherever they are.

As an optional add-on to the MergeSPACES program, the tool works to eliminate Level 1 support requests by providing direct and tailored end-user support instantly. The captured data can then be leveraged to identify trends and develop data-driven technology strategies to deliver superior user experiences and optimal outcomes. Watch the demo below:

Does your office have the right balance of small and large meeting spaces? Are smaller teams often booking larger spaces, while bigger groups struggle to find an appropriate room? Do you have insights into how well these spaces are being utilised and whether they are meeting your team's needs?

Check out our 2024 Meeting Room Insights blog here highlighting the current meeting room landscape in Australia, backed by the latest data and statistics.

Last updated: 23/09/2024

Grace Tran - Marketing & Communications Manager